Inmotion Hosting Review

Our Rating

9 Support

9 Value

9 Uptime

9 Overall

InMotion Hosting has been running its web hosting services since 2001, and has gained a solid reputation especially because of its Business Hosting solutions. Based in Los Angeles, the web hosting company offers clients Business Class Hosting, VPS Hosting, Dedicated Hosting, and Reseller Hosting, a fast and reliable set of Unix and Linux operating systems, and performs round-the-clock monitoring in order to ensure topnotch performance and prevent erratic activity.

I have used their VPS service for 3 months now and found them to be excellent with generally knowledgeable and fast responding support staff. The only problems I have faced was on sign up when the sales staff promised an auto install of WordPress on two separate occasions despite me asking them if I needed a to pay for Softaculous in order to do this (I was right and they were wrong as a manual install is required without Softaculous due to the continued problems with cpanel’s WP install functionality in Site Software).

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Overview

The primary thrust of InMotion Hosting is to provide high quality web hosting solutions for businesses of any size or type. Its versatile array of web hosting plans can cater to small and medium-sized businesses, as well as enterprise-level companies. Its servers run on Unix and Linux operating systems, and are being monitored 24 hours a day, 7 days a week to ensure uninterrupted uptime. Most of all, InMotion Hosting is proud of its skilled workforce, consisting of experts with 4+ years experience and a management team with 10+ years of expertise in the field of web hosting.

One of the unique features of InMotion Hosting is its Max Speed Zones, which consist of two data centers that make websites load up to six times faster. The feature is available for VPS and Business Class hosting plans.

Apart from its strong hardware backbone, the company relies on its human power: its highly skilled employees and associates. InMotion’s experts have 4 years average professional experience in web hosting, while hosting managers have at least 10 years of experience. In addition, the company’s customer support team is composed of individuals who have undergone at least 160 hours of in-house training.

All of their hosting packages, Business Class Hosting, VPS Hosting, Dedicated Hosting, and Reseller Hosting, come with free domain registration for one year, and a wide array of web hosting tools to help you get started. You can see the details of each hosting plan below. In addition to this, the company also offers domain registration and transfers, as well as web design services for small businesses and e-commerce websites.

With its topnotch hardware and technology, a pool of trained associates, numerous awards and recognition, and a passion to satisfy its customers, InMotion Hosting aims to put itself at the top of potential customers’ choices when it comes to web hosting.
inmotion

Company Facts

  • Founded in 2001
  • Offers the following web hosting plans: Business Class Hosting, VPS Hosting, Dedicated Hosting, and Reseller Hosting.
  • Based in Los Angeles, CA
  • Backed by four (4) Tier 1 ISP providers
  • Offers Max Speed Zones consisting of two data centers (East Coast and West Coast)
  • Employee web hosting expertise level: 4+ years for associates, 10+ years for managers
  • Hosts roughly 200,000 websites and 100,000 domains
  • Internally trained customer support staff, adept in LAMP stack, CentOS, email clients and more
  • In March 2012, brand new VPS products (with increased memory and bandwidth) were introduced
  • In September 2012, one-click installation software Softaculous was made available for hosting customers
  • In 2013, the company completed its major data center and network upgrades

Key Features Of All Hosting Services

InMotion Hosting aims to provide the best service for its clients, through the following endeavors:

  • Support open source
  • Offer versatile hosting solutions: As its clients start to reap the benefits of growing their own websites, InMotion Hosting aims to guide business website owners across all sizes (i.e. from small businesses to corporations).
  • Invest in technology: The company maintains its reputation for reliability by continually strengthening its hardware and technology. Using Category A, PCI compliant data centers, high quality bandwidth providers and state-of-the-art Smart Routing™ technology, InMotion Hosting has been able to maintain an impressive 99.99% network uptime.
  • Provide unparalleled customer service: The web hosting firm wants to assure its customers of an everlasting assistance, starting from the moment that they purchase a plan up to the time that they need a hand on growing their businesses online. InMotion Hosting aims to be number one in customer service.

The web hosting company also offers the following unique features:

  • Max Speed Zones, composed of two data centers in the West and East Coast. These two data centers are Category A, PCI compliant, with the servers have several controlled access points.
  • A dedicated page for network status updates, thereby giving its clients a quick check on the condition of the network. Network status of the East and West Coast, as well as the server status, can be monitored through this page.
  • Backed with an enterprise-quality Linux OS, built especially for famous open source platforms like WordPress, Joomla, MySQL, and more.

InMotion Hosting Types

1. Business Hosting

Available plans: Launch, Power, Pro
Designed for small and medium-sized businesses, InMotion Hosting’s business hosting plans are shared hosts have unlimited disk space and monthly transfers. The networks are running on industry-grade Dell servers, 15k SAS  drives, and upgraded network hardware.

Each of the hosting plans include the following standard features:

  • Email hosting: Compatible with all email desktop clients, and accessible through iPhone, Android or Blackberry devices. Comes with FREE Spam Assassin.
  • Web design hosting: Equipped with WYSIWYG webpage builder, and compatible with popular design software.
  • Blog hosting: One-click installs and support for blogging tools (WordPress, Joomla, Drupal).
  • E-commerce hosting: One-click installs and support for e-commerce software (Prestashop, OSCommerce, Magento, OpenCart).

In addition to these, InMotion Hosting claims to be better than its competition because of the following features:

  • FREE data backups
  • FREE domain name registration or transfer
  • Access to Max Speed Zones and Smart Routing Technology
  • FREE access to one-click installs using Softaculous
  • 90-day full money back guarantee
  • Certified by CNET for ten years running
  • Establishment of green data center with reduced carbon footprint
  • Fast, reliable and factory-tested Dell servers
  • Secure email via IMAP
  • Support for open source community

Here are more of the features using this array of hosting plans:

  • FREE website transfer (no downtime)
  • FREE advertising credits
  • Allowable MySQL  databases: 2 for Launch, 50 for Power, 200 for Pro
  • Allowable websites in a single account: 2 for Launch, 6 for Power, 25 for Pro
  • Allowable subdomains: 25 for Launch, 100 for Power, and unlimited for Pro

InMotion Business Class Hosting Prices

Inmotion Shared Hosting Prices

2. VPS Hosting

Available plans: VPS-1000, VPS-2000, VPS-3000

InMotion Hosting will set aside a machine for your exclusive use. Virtual Private Servers (VPS) Hosting is designed for growing businesses who foresee a huge expansion in terms of size, traffic, and website dynamics. You may use VPS hosting for the following purposes:

  • E-Commerce: These servers are designed to be able to run an online shop, a website, and email
  • Root access: Install third-party applications and take full control of the server
  • Jabber server: Enhance communication and collaboration within your business
  • Project management: Connect with clients and employees through one-click installs of applications to manage projects
  • Online training: Set up training modules for the workforce and customers

Each VPS Hosting plan comes with the following inclusions:

  • Use of CentOS 6: Enterprise Class Linux web servers
  • Access to Max Speed Zones and Smart Routing Technology
  • Unlimited domains and websites
  • FREE full cPanel license
  • Dedicated memory: 1GB for VPS-1000, 2GB for VPS-2000, 3GB for VPS-3000
  • Monthly premium transfers: 750GB for VPS-1000, 1500GB for VPS-2000, 2500GB for VPS-3000
  • RAID 10 Fault Tolerant disk space: 40GB for VPS-1000, 80GB for VPS-2000, 160GB for VPS-3000
  • Dedicated IP addresses: 2 for VPS-1000, 5 for VPS-2000, 10 for VPS-3000

InMotion Hosting offers real support for VPS hosting customers who need help in running and managing their servers. This is helpful for the customers, since most of them will not want to get their hands dirty and instead focus more on their websites and custom apps. While the client will be in charge of server and database administration, the in-house support team will handle the following:

  • Automatic backups (up to 10GB free)
  • CentOS updates and security patches
  • cPanel and WHM support
  • Hardware maintenance and replacement
  • System level performance monitoring
  • Monitoring and maintaining network uptime
  • Apache, MySQL, Exim and network security support
  • Apache (Linux) web server support

InMotion VPS Hosting Prices

inmotion VPS Prices

3. Dedicated Hosting

Available plans: Essential, Advanced, Elite, Commercial #1, Commercial #2

Expect high performance for your websites with InMotion Hosting’s array of dedicated hosting plans. Each of the plans comes with the following amazing features that the company is pitting against its competitors:

  • Rebootless upgrades: Zero downtime kernel updates using Ksplice
  • 99.999% net uptime: Made possible through BGP multi-homing and redundant switching network design, via Smart Routing™ Technology
  • FREE Launch Assist, a one-to-one Sysadmin time ($300 value) to address your hosting needs
  • FREE cPanel and WHM
  • Tier 1 network: Two top tier bandwidth providers
  • 100% Dell: branded and factory-tested servers
  • Proactive monitoring: InMotion Hosting system administrators monitor servers constantly
  • CentOS experts: Over 12 years experience in server operating system
  • Managed hosting: The company will work with clients to achieve project goals
  • 30-day guarantee: 100% full money back guarantee

Additional features of Dedicated Hosting plans include the following:

  • Top of the line Intel CPU: from CoreE2220/E5400 (for Essential) to Dual Xenon E5-2430 (for Commercial #2)
  • Monthly premium transfers: from 4TB (for Essential) to 10TB (for Commercial #2)
  • NO setup fee!

InMotion Dedicated Hosting Prices

inmotion Dedicated Hosting Prices

4. Reseller Hosting

Available plans: R-1000, R-2000, R-3000

If you are planning to put up your own web hosting business, then this set of plans from InMotion Hosting will fit your needs. Check out the features of these reseller hosting packages:

  • FREE billing software (WHMCS)
  • FREE cPanel and WHM
  • FREE domain reseller program (eNom)
  • FREE automatic backups
  • FREE access to one-click installs using Softaculous
  • Access email from any device using IMAP, POP or SMTP
  • Better Linux performance: your activity will not affect website performance of other clients
  • 90-day 100% full money back guarantee
  • Keep Legacy code, through multiple version of PHP5
  • Easy customer branding

Clients who purchase a Reseller Hosting package will also get the following:

  • FREE domain name registration
  • Unlimited domains and websites
  • Disk space: 60GB for R-1000, 90GB for R-2000, 120GB for R-3000
  • Monthly bandwidth: 600GB for R-1000, 900GB for R-2000, 1200GB for R-3000
  • NO setup fee!

In terms of customer support, InMotion Hosting offers free Premier Support, a round-the-clock and all-year-round customer support service to help in technical needs. The company also offers a two-month free Launch Assist access for a limited time for the R-3000 plan. Customers can also purchase a Managed Hosting plan to help in customizing and optimizing the server.

In Motion Reseller Hosting Prices

inmotion Reseller Hosting Prices